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Accounts & Customer Profile

I can't sign into my account or reset my password

No problem! If you’ve forgotten your password, just follow these steps:. Go to the login page and click on ‘Forgot My Password’. Enter the email address linked to your account. You’ll receive an email with a temporary password. We recommend copying a

How do I unsubscribe from your newsletter?

At the bottom of every email newsletter we send, you’ll find a link that says ‘Unsubscribe’. Simply click that link and follow the steps on the page to remove yourself from future mailings. Prefer fewer updates rather than none at all? You can also u

How do I change my contact information?

Log in to your account from our website. Under 'Edit My Details', click the relevant link (Billing address, contact details - email/telephone) to change your details online. Alternatively, you can email us or call Customer Experience to make the chan