How do I track my order?Updated 11 days ago

There are two ways to track your order.  

We encourage our customers to use the Australia Post app as the best way to track and manage your order. Simply download the app and log in with the same email address used when purchasing from us.  

Alternatively, click the link in the email you received from us notifying you of the dispatch of your order. This will take you directly to the Australia Post tracking number and provide information on your tracking. Please allow up to 24 hours for your order to be scanned into the Australia Post network and for tracking information to become available. Alternatively, you can copy and paste the tracking number into the carriers’ website.