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Dispatch

How will my order be shipped?

When ordering online, our system will automatically select the best shipping option depending on your location. Simply add your products to cart and on the checkout page and your shipping options will appear. If you have any concerns about the availa

How do I track my order?

There are two ways to track your order. We encourage our customers to use the Australia Post app as the best way to track and manage your order. Simply download the app and log in with the same email address used when purchasing from us. Alternativel

Do you ship to PO box addresses?

Yes, we can. Australia Post will deliver to PO boxes. Please note: we cannot deliver to PO Boxes internationally.

Can I change my delivery address prior to dispatch?

You can change your address if the order is not yet in the processing phase in our warehouse, our support team can help you with this. Upon finding out this information from our customer support team,. if it is unable to be changed you can do this fr

Do you offer click and collect?

Unfortunately, due to current logistics, we don’t currently offer a Click & Collect option, as all orders are shipped directly from our warehouse to your nominated address. We understand Click & Collect can be super convenient, and it’s something we’